CollectSmart for Agents
Total:
CollectSmart for Agents
(CollectSmart Training)
A training course designed to familarise you with the CollectSmart web client. This course is designed for CollectSmart agents, supervisors and administrators.
What you will learn:
How to use the CollectSmart web client to effectively manage a collections call. You will learn how to effectively navigate and operate the application.
Course objectives:
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Learn how to use the CollectSmart web client
Course objectives:
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Understand how CollectSmart prioritises accounts and how these are sent to the collections team