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This course will provide detail on all of the administrative functions that are available in the CollectSmart Windows client, and how these can be used to customise CollectSmart for your collections environment.
The CollectSmart Agent and Supervisor courses are pre-requisites for the Administrator course.
How to create or edit a strategy in CollectSmart and configure the application to meet your changing business requirements.
A review of all of the strategy and parameter functions available in CollectSmart.