CollectSmart for Supervisors


CollectSmart for Supervisors

(CollectSmart Training)

Author: Steven Mullins

A course designed to expand on the CollectSmart for Agents training course to explain the additional functions available to Supervisors.

What you will learn:

How to access the additional supervisor functions available in the CollectSmart web client and reports portal to manage escalations and monitor your team's workload and performance.


A course outlining the additional supervisor functions available in CollectSmart