CollectSmart for Supervisors
Total:
CollectSmart for Supervisors
(CollectSmart Training)
A course designed to expand on the CollectSmart for Agents training course to explain the additional functions available to Supervisors.
What you will learn:
How to access the additional supervisor functions available in the CollectSmart web client and reports portal to manage escalations and monitor your team's workload and performance.
Overview:
A course outlining the additional supervisor functions available in CollectSmart